Custom Coverage Plan
Final coverage and pricing are documented after a property assessment, before any agreement begins.
09. Managed Video Services & Support
Camera systems that stay reliable after installation.
Ongoing camera-system support, recording review, user administration, multi-site oversight, storage management, and incident assistance after installation.
- SERVICE & SUPPORT
- VIDEO SYSTEM MANAGEMENT
MANAGED SERVICE AGREEMENT
Cormier Camera System Managed Service Agreement
Ongoing camera-system support with defined response expectations, preventive review, documentation, and service coverage based on the installed system.
- Defined service response
- Preventive camera-system review
- Service documentation
- Local technical support
Best For
Businesses and organizations that depend on their camera system and want structured support after installation.
What This Requires
This capability is flagged ONGOING SERVICE PLAN. This is an ongoing service, not a one-time purchase. Final coverage, response expectations, and pricing are defined in a signed service agreement based on the installed camera system.
Availability and response expectations depend on the selected service plan and are documented in the signed agreement, not guaranteed by this page.
SYSTEM RELIABILITY
Video Health & Recording Review
Periodic review of supported camera connectivity, recording status, storage concerns, obstructed views, and other conditions that may require attention.
- Camera connectivity review
- Recording-status awareness
- Storage and retention concerns
- Corrective recommendations
Best For
Customers who want developing camera or recorder problems identified before important footage is needed.
What This Requires
This capability is flagged SCHEDULED SYSTEM REVIEW. This is an ongoing service, not a one-time purchase. Final coverage, response expectations, and pricing are defined in a signed service agreement based on the installed camera system.
Availability and response expectations depend on the selected service plan and are documented in the signed agreement, not guaranteed by this page.
MULTI-SITE ADMINISTRATION
Multi-Site Video Management
Ongoing administration and organization of compatible cameras, sites, layouts, users, and permissions across multiple locations.
- Site organization
- Consistent camera naming
- Layout and access management
- Ongoing account changes
Best For
Property managers, retailers, franchises, and organizations managing video across several properties.
What This Requires
This capability is flagged MANAGED MONTHLY SERVICE. This is an ongoing service, not a one-time purchase. Final coverage, response expectations, and pricing are defined in a signed service agreement based on the installed camera system.
Availability and response expectations depend on the selected service plan and are documented in the signed agreement, not guaranteed by this page.
AUTHORIZED VIDEO ACCESS
User & Permission Administration
Add, remove, and organize authorized video users and permissions as employees, managers, and responsibilities change.
- Add and remove users
- Former-user cleanup
- Permission organization
- Controlled site and camera access
Best For
Organizations with staff turnover, several managers, temporary users, or sensitive camera access requirements.
What This Requires
This capability is flagged ACCOUNT ADMINISTRATION. This is an ongoing service, not a one-time purchase. Final coverage, response expectations, and pricing are defined in a signed service agreement based on the installed camera system.
Availability and response expectations depend on the selected service plan and are documented in the signed agreement, not guaranteed by this page.
VIDEO RETENTION SERVICE
Offsite Video Storage Management
Administration and review of supported offsite storage, archive, or protected-video services for selected cameras and events.
- Storage configuration support
- Retention review
- Selected archive management
- Important-footage protection
Best For
Customers who need important video protected beyond ordinary local recorder retention.
What This Requires
This capability is flagged MANAGED STORAGE OPTION. This is an ongoing service, not a one-time purchase. Final coverage, response expectations, and pricing are defined in a signed service agreement based on the installed camera system.
Availability and response expectations depend on the selected service plan and are documented in the signed agreement, not guaranteed by this page.
INCIDENT ASSISTANCE
Evidence & Incident Support
Assistance locating, exporting, preserving, and documenting selected footage after a reported incident.
- Footage search assistance
- Evidence export support
- Video preservation
- Incident documentation
Best For
Customers who want experienced help using the video system when an event, claim, or investigation occurs.
What This Requires
This capability is flagged AVAILABLE SUPPORT SERVICE. This is an ongoing service, not a one-time purchase. Final coverage, response expectations, and pricing are defined in a signed service agreement based on the installed camera system.
Availability and response expectations depend on the selected service plan and are documented in the signed agreement, not guaranteed by this page.
How pricing is determined
Final pricing depends on camera type, quantity, scene conditions, lighting, analytics, licensing, recording retention, network requirements, mounting, service plans, travel, and site conditions - not a single flat rate.
Build My Camera Coverage Plan
Tell us what the system needs to see.
Start with the areas, activity, or footage that matter most. Cormier Security Systems will review compatible equipment, licensing, network requirements, and service options for the property.
Frequently Asked Questions
Will every capability listed here work with my current cameras?
Not necessarily. Available capabilities depend on the compatible camera hardware, platform, licensing, and network conditions at the property. Final capability is confirmed during a system review.
Is this a one-time purchase or an ongoing service?
These are ongoing services. Final scope, response expectations, and pricing are defined in a signed service agreement, not a one-time purchase.
How is pricing determined?
Pricing depends on camera type, quantity, scene conditions, lighting, analytics, licensing, recording retention, network requirements, mounting, service plans, travel, and site conditions. See "How Pricing Works" below.
Is Managed Video Services right for a small property?
It can be. Cormier Security Systems scopes coverage around the property and how the footage will actually be used, not a fixed package size.